Fit For Life Coaching is a small, but busy business and sometimes session times are limited and in demand. In order to provide you and others with excellent service and full session times, we have a firm 24-hour cancellation policy.
Kindly review our cancellation information below before scheduling a session time. By booking with Fit For Life Coaches you are accepting the terms and conditions of our cancellation policy. We really appreciate your business and hope you have a positive experience with us. If you have any questions or concerns, please contact us.
We are sympathetic that sometimes being late is outside your control. We promise to always do our very best to give you as full and complete Life Coaching session / Personal Training session as is possible in the time remaining. Please be aware if a client is booked in after you, your session will be finished on time in order to accommodate the next client.
Arriving too late to perform the scheduled session will result in a charge for the full session.
In all instances regarding personal training with Janet Cox, we suggest you arrive 5-10 min early to warm up your body.
If you need to cancel your appointment please call, email or text Jan or Janet, at least 24 hours in advance. Since we turn away other clients to hold your appointment, any cancellations with less than 24 hours notice (or no-shows) will still incur the session fee. Please do not be upset when we ask for this cancellation fee to be paid.
Having 24 hours notice of cancellation will also allow us to offer your session time to another client who may have otherwise missed out.
We realise that sometimes a sudden illness (of you or a loved one) can prevent you from giving 24 hours cancellation notice. In this instance you will only be charged 50% of your regular session fee.
Payment for Personal Coaching and Life Coaching sessions are to be made at the time or day of the session by direct credit into the Fit For Life bank account or by cash, unless other terms have been agreed with Fit for life Coaches Ltd.
We reserve the right to commence legal proceedings to recover overdue payments not made within 7 days. You will be responsible for any associated legal fees and/or collection costs.
Fit For Life Coaches Ltd will notify any debt collection/credit reporting agency of the default.